How we operate
Our terms & conditions highlight how we will work together, fairly and equally. We are committed to deliver the highest standard of therapy services, this includes your rights & responsibility as a client; and ours also.
Involve you in all decision making process
Work with all relevant parties including family, carers, support workers, other medical specialists
Keep all your information confidential and only accessible to you and us
Pricing & Charges
Servicing under-serviced areas is important to us. We want to provide you with choice of therapy. We only visit regional, rural & remote regions and will endeavour to split travel cost between clients per clinician.
We do not charge KMs when we’re flying. We will charge KMs when we drive, it will be in a written service agreement prior to engaging services with us.
Regional centres (MM1-3)
The maximum we charge is 30mins one way.
Rural areas (MM4-6)
Travel charge is 30-60 mins one way
Remote areas (MM7)
Travel charge can be up to 120 minutes one way.
It’s important to note that if there are other clients in the area we will split the travel cost.