For support coordinators

One provider for your participants in the bush

Speech pathology, occupational therapy and psychology in regional, rural and remote towns, and by telehealth. Talk to the person who looks after your participant's state, or send us a referral.

A clinician and a teenager playing a board game
108towns we visit
3services
TelehealthAustralia-wide
NDISand private
Your contact

Who looks after your participant's state

or

Choose a town or state to see who to contact.

How we help

Making regional referrals simpler

One provider across the regions

One team visiting regional, rural and remote towns, so participants in different places can be seen by the same provider.

Visits and telehealth

Clinicians visit towns on a regular schedule, and telehealth is there between visits or where we do not visit.

Three services

Speech pathology, occupational therapy and psychology, so one referral can cover more than one need.

Reports for plan reviews

Our clinicians write the reports participants need for their plan.

A named person in each state

Contact the person who looks after your participant's state directly, by phone, email or a message here.

Kept in the loop

Tell us how you would like to hear from us about the participants you support.

Referring

How a referral works

  1. 1
    Send the referral

    Use the referral form, or call us. One referral can name more than one service.

  2. 2
    We check the town

    We match the participant's town against our visiting schedule, or offer telehealth.

  3. 3
    We contact the family

    We confirm the details, funding and the right service before anything is booked.

  4. 4
    We tell you

    We come back to you once it is under way.

Submit a referral

Have these ready

  • The participant's first name and town
  • Which services they need
  • How their supports are funded
  • A contact for the family or carer

Not sure? Call us on 1300 163 665.

Questions

Support coordinators often ask

Do you visit my participant's town?

Search for the town on this page, or see every town we visit on our Where we go page. If we do not visit, ask about telehealth.

Can I refer more than one participant?

Yes. Send a referral for each participant, or talk to the person who looks after their state about several at once.

Can I talk to someone before I refer?

Yes. Call or message the person for your participant's state on this page, or ask them to call you back.

What should I not put in a message?

Please do not put a participant's surname or NDIS number in a message here. The referral form is the place for their details.

Call-backMessageRefer
  1. 1 Town and support
  2. 2 Choose a time
  3. 3 Your details

Let's find a time that works

Tell us where and what support you're after. We'll show the times we have, you choose one, and then tell us who it's for.

What support are you looking for?

Choose as many as you like. We'll show times for each.

How is it funded?

Booking for someone else is fine. If you would rather hand them over than pick a time, submit a referral, or call1300 163 665. Support coordinators can alsocontact the person for their state.